FAQs

PRODUCTS

Why Turkish Cotton:

Turkish cotton is long fiber cotton becomes even softer, fluffier, and more absorbent with each washing. Since our towels dry very fast we recommend air drying which also would prevent the musky smell of terry towels.

How do I wash my peshtemals?

We recommend machine washing on cold, and hang drying or tumble drying on low heat. Please wash your peshtemals before first use.  

 

ORDERS, DELIVERY, & RETURNS

Do you ship internationally?

We are happy to ship internationally, but we are not responsible for any about our customs duties, and taxes policy. Please ask the shipping cost before placing your order.

How long will it take for my items to be shipped?

We ship your purchase within 1 business day. 

Which shipping carriers do you use?

Domestic we use USPS, for international FEDex.

How do you calculate your shipping and handling charges?

Shipping rates are calculated based on the total weight of the merchandise in your cart. 

How do I know if my items are available for immediate shipment?

We sell only stocked items.

 

CREDIT & PAYMENTS

Which credit cards do you accept?

 Visa, Mastercard, Discover, and American Express.

Is my credit card information secure?

Yes, we encrypt all credit card information during transmission and storage, so that data is private and secure.